1/ Fill in each blank in the passage below with ONE suitable word:
Business organizations are usually divided into different departments where people are responsible for specific _____ of the business. I’m the Human Resources Manager and I ____ directly to the CEO. I’m in ____ of finding and recruiting staff for the company. I also ensure that we comply with all the legal obligations concerning employees. I work ____ with the heads of department to ____ sure that they have all the right staff at the right time. In addition, I coordinate ____ them to measure how people are performing and plan ways to improve systems. My job also ____ planning and arranging training programs for the staff as well as taking ____ of annual appraisals. I _____ a team of three colleagues who have the majority of contact with employees on a day-to-day basis. I believe it’s important for employees to have direct contact with us during working hours. The company prides itself on looking after its staff.
2/ Business leaders have to ensure that different departments ____ and work together.
3/ This report is really complicated – _____ like me to go through it with you?
- Why don’t you
- Could you
- Do you
- I would
4/ Have you met Miran ____? She works _____ a London-based international company.
- before/ for
- already/ for
- before/ with
- yet/ on
5/ Brand stretching can sometimes go wrong and _____ a brand.
6/ I think that my CV will _____ out from those of other jobseekers.
7/ When I was at university, I did a six-month ____ with a major retailer.
8/ Thanks for _____ but I’ll be fine.
9/ The marketing department decided that product _____ was the best way to strengthen the brand, so you may see our products on TV sometimes.
10/ The successful businesses will be the ones who can _____ any problems they meet.
11/ My boss says that I come _____ well on the phone and that customers respond positively to me.
12/ There are two _____ to answer your question.
13/ Could you tell me what ____ about working in a team?
- you enjoy
- you enjoying
- you would enjoy
- do you enjoy
14/ I’ve ____ a lot of experience over the last year working here.
15/ We are in the middle of a very important product ____.
16/ The _____ of an organisation is key to its success.
17/ They are working together to ensure the organization runs _____ and successfully.
18/ Which brands are popular with your generation _____ your parents’ generation?
- as well as
- for instance
- in addition
19/ Their _____ business is designing and producing fashion accessories, but now they have moved into the clothing sector.
20/ You ____ take notes. The information is contained in your welcome pack.
- don’t have to
21/ To grow our client _____, we need to make soe important changes to our product lines,
22/ If you have any questions, feel _____ to interrupt me at the end.
23/ The _____ markets are providing opportunities for both new and established companies to expand their customer bases.
24/ Cautious companies which are not willing to ______ risks are the ones that will be left behind.
25/ Profit _____ can be high for those online businesses who do not have to invest in expensive premises.
26/ Do you want me to do that? I am happy to take it _____.
27/ Let’s begin _____ why we’re a good company to work for.
28/ Customers do not seem to have the same _____ to a brand that they once had. Price is more important to them than the brand these days.
29/ Sorry, that’s not _____.
- what did I mean
- what I meant
- why I meant
- how i meant
30/ These companies certainly do not want to _____ these opportunities created by new technologies.
31/ The radio says there’s a terrible traffic jam in town, I _____ in time for the meeting.
- am not going to arrive
- will arrive
- don’t arrive
- am arriving
H&M launches new brand in effort to lift slow sales growth.
Hennes & Mauritz is launching its eighth brand and investing heavily to get its clothes faster into shops as the Swedish fashion retailer responds to slow sales. Arket will be launched this autumn, starting with a shop in London, and will offer more expensive clothes than H&M for men, women and children as well as in-store cafes based on the new Nordic cuisine.
The new brand will offer ‘quality in simple, timeless and functional designs’ as well as homeware but will also sell clothes from other brands.‘The aim with it is to grow globally,’ said Karl-Johan-Persson, chief executive, despite the initial store launches being in European cities such as Copenhagen, Brussels and Munich.
H&M has been squeezed by ultra-cheap retailers such as Primark as well as online fashion sites such as Zalando. It was overtaken several years ago by Inditex – the Spanish owner of Zara – as the world’s biggest clothing retailer. The Swedish group has responded by launching a range of new brands, including more upmarket stores such as Cos and & Other Stories, as well as making a big push into online sales.
Mr Persson confirmed that the retailer was working on the launch of its ninth brand – probably next year – as well as standalone versions of its H&M Home stores next year. H&M has other, more youth-orientated brands such as Monki, Cheap Monday and Weekday.
The new launch comes against a backdrop of weaker sales growth than expected. H&M blamed tough market conditions in the USA and Central and Eastern Europe for the poor sales growth, which seem set to continue.
Investors took fright at a sharp rise in stock levels but Mr Persson tried to reassure them that ‘the composition [of the stock] is good’ with a ‘clear majority’ in classic styles. H&M’s shares were down 5.1 percent to SKr225 in afternoon trading on Thursday at their lowest level in almost four years.
Mr Persson said that H&M also needed to improve its supply chain, becoming faster to market with its clothes. ‘The world has changed a lot with people buying digitally. At the same time the H&M group has become more complex with different markets, different needs, online sales. We see a great opportunity and necessity to improve the supply chain to become more speedy.
Find a word in the article which means the same as the following.
32/ been faster, better, or more successful = _______
33/ the general conditions in which an event takes place = _______
34/ able to be operated on its own without being connected to a large system = ______
35/ H&M’s has previously reacted to its main rivals by opening shops selling an upmarket brand.
36/ Investors were worried about the high levels of stock the company has
37/ H&M said poor sales were caused by difficult conditions worldwide.
38/ Next year, Mr Perssin plans to
produce another new brand
sell home ware in most of its stores
launch the first brand aimed at the youth market
39/ The new brand, Arket,
offers a cheaper range of clothing.
will first appear in a London shop.
was inspired by Nordic food.
40/ Mr Persson hopes that the new brand will
help the company develop internationally.
be launched in every major European city.
offer designer clothes to other companies.
41/ H&M is launching its eighth brand because
it is worried about a slow-down in sales.
it has invested in more shops.
Swedish customers want new styles faster.
42/ Read part of an email from your HR Manager about a new employee.
Mr. Nkomo Kasaba is starting work here next week as a Sale Executive.
Please organize an induction day so that he can meet everyone and learn as much about the company and the processes as possible: design; production; marketing; customer service.
Thank you for your help.
Write an email (about 60 – 80 words) to Mr Kasaba:
Welcoming hom to the company (a)
Informing him when the induction day is (b)
Outlining what is going to happen on that day (c)
Telling him what to do if he has any questions about the day (d)
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42/ Writing: Model answer
Dear Mr. Kasaba,
I’d like to welcome you to the company (a) and to let you know that I’m arranging an induction day for you on Tuesday (b). Firstly, the Design Manager is going to introduce you to the design team (c1). After that, Ahmed Barak, the Production Manager, is showing you the production process (c2). After lunch, I’ll introduce you to the marketing team and finally, we’re meeting the customer service team (c3).
Please contact me if you have any questions (d)